NEWLY ACQUIRED BOOKS AT ENGGLIB I AS OF JANUARY 28, 2019


RESERVE BOOKS


The black belt memory jogger : a pocket guide for Six Sigma DMAIC success, 2nd Ed.

Recommended by: Prof. Erickson Llaguno (IE 22, 150, 221, 222)

Author Sarah A. Carleton
Place of Publication Methuen, MA
Date of Publication [2016]
Publisher Goal/QPC

Learn Lean Six Sigma Deployment at a foundational level with our simple illustrative approach to visual learning. Aligned with the Body of Knowledge from ASQ, SME, AME and Shingo Prize Lean Certification. A non-statistical reference for green & black belts. Learn about kaizen, types of kaizen, and how a kaizen event and simple kaizen complement each other to successfully deploy Lean Six Sigma. Identify the typical structure of a 5-day kaizen event based on PDCA.
Two of the most common questions that we often tried to answer were when do I apply this tool? and what is the next step? therefore this Memory Jogger was organized around the 5 lean principles and grouping the key LSS tools at each step without being prescriptive. Involve everyone, everyday, everywhere as we deploy lean six sigma.

A quick reference guide: To quickly identify key points while working on a project or kaizen.
A kaizen learning tool: To be used during kaizen events to reinforce the key points.
A problem solving workbook: The step-by-step process of how to use Practical Problem Solving.
Identification of waste and kaizen ideas: Provide the guidelines to see waste at your workplace and learn how to eliminate it.
Self-paced preparation guide: A learning guide for the SME, AME, Shingo Prize & ASQ Lean Bronze, Silver/Gold Certification.


The design for Six Sigma memory jogger : tools and methods for robust processes and products

Recommended by: Prof. Erickson Llaguno (IE 22, 150, 221, 222)

Authors Dana Ginn, Evelyn Varner
Place of Publication Salem, NH
Date of Publication [2004]
Publisher Goal/QPC

Based on the Define-Measure-Analyze-Design-Verify (DMADV) model, The Design for Six Sigma Memory Jogger guides you, step-by-step, through the process and clearly and concisely presents tools for: identifying the Voice of the Customer, prioritizing Critical to Quality Characteristics, and creating High-Level and Detailed Design Elements, assessing risks, testing designs and validating process capability. Using The Design for Six Sigma Memory Jogger as both a teaching tool and performance support aid, team members will hit the ground running, map their next steps, use tollgate reviews to report progress, and document their project through storyboards. Portable, concise easy to read and packed with wisdom, The Design for Six Sigma Memory Jogger allows team members to know how they fit in and enables them to make a maximum contribution to the project team.


The Lean Six Sigma tools memory jogger : the concise reference guide for LLS success.

Recommended by: Prof. Erickson Llaguno (IE 22, 150, 221, 222)

Author Theodore
Place of Publication Methuen, MA
Date of Publication [2016]
Publisher Goal/QPC

The content of The Lean Six Sigma Tools Memory Jogger is aligned with the ASQ Six Sigma Body of Knowledge, LSS 6001 Lean & Six Sigma Black Belt Training International Standard and the IASSC (International Association for Six Sigma Certification) for which GOAL/QPC is designated as an Accredited Curriculum Provider.
The GOAL/QPC Lean Six Sigma Tools Memory Jogger is a breakthrough title for GOAL/QPC as it brings together the necessary tools and methodologies from the worlds of Six Sigma and Lean into one concise, easy to use, essential reference book. With over 120 tools this Memory Jogger is a must have for all in the Lean Six Sigma world, from the student on the way to their first certification to the experienced practitioner working Lean Six Sigma projects every day.

Organized alphabetically from Affinity Diagrams to Workload Balance, so that you can quickly find the tool you are looking for, this new pocket guide (3.5 x 5.5 inches) describes each of the 120+ tools and techniques using over 150 illustrations and the renowned GOAL/QPC format: Why use it? What does it do? and How do I do it? There are numerous examples and tips throughout the book. Comprehensive yet concise, it is written so that every topic and every page goes quickly to the critical point of interest.

With this Memory Jogger in your hands you have access to the complete set of Lean Six Sigma Tools, explained in a clear and helpful way to make you and your teams even more successful.


The lean enterprise memory jogger for service : where supply meets demand… exactly!

Recommended by: Prof. Erickson Llaguno (IE 22, 150, 221, 222)

Author Richard L. Macinnes
Place of Publication Salem, NH
Date of Publication [2009]
Publisher Goal/QPC

This brand new version of our original Lean Enterprise Memory Jogger applies lean concepts to both services and transactional organizations.
Answer this, would your customers, without question recommend your service to friends or associates? The Lean Enterprise Memory Jogger for Service holds the key to helping you achieve superior service levels, efficiently and effectively; while retaining desirable customers and attracting new ones. Industry has learned that traditional lean manufacturing approaches when applied to the service environment can have disastrous results. Service is not manufacturing! But service delivery does require associated resources of people, technology, methods, facilities, equipment, and so on, to be designed to meet the seemingly unpredictable demands of customers.


Interpreting

Recommended by: Prof. Erickson Llaguno (IE 22, 150, 221, 222)

Authors Richard L. MacInnes, Mark L. Dean
Place of Publication Salem, NH
Date of Publication [2012]
Publisher Goal/QPC

Achieving Perfect Care requires a more than knowledge, it requires LEAN know-how. This book will explain what you need to know to apply lean methods to a Healthcare Enterprise s processes and workplace. The specific information you will learn includes the following:
- Concepts/definitions you need to know
- Skills you need to develop
- Tools you need to use
- Steps you need to take

Easily learn these steps and tools, and it will help you and your team work together, systematically toward your lean Healthcare Enterprise goals.
The Lean Enterprise Memory Jogger for Healthcare is your source for LEAN know-how in tackling the complexities of healthcare service delivery. You are provided insights and practical guidance through the Healing University case study indispensable know-how for learning how to…

- Use Enterprise Mapping to discover and diagnose real pain points in your healthcare processes.
- Focus on Healing and Business Pathways as value streams that matter most.
- Leverage value creation and value destruction definitions to assess service value.
- Use foundational lean methods to define service demand, perfect service execution, and optimize supply resources.
- Apply new methods such as Service Blueprinting to assess and enhance the customer healthcare experience.
- Execute the right lean goals and methods in the right order to achieve Perfect Care.

Finally a book crafted specifically for the challenges of the Healthcare enterprise, applying true lean doctrine. The Lean Enterprise Memory Jogger for Healthcare is supplemented by The Lean Healthcare Implementer’s Field Book, providing insights useful to accelerating the Lean Transformation. Both books are guaranteed to become quickly worn and tattered from use.


The Lean 6 Sigma deployment memory jogger, 2nd Ed.

Recommended by: Prof. Erickson Llaguno (IE 22, 150, 221, 222)

Author Jaime Villafuerte
Place of Publication Salem, NH
Date of Publication [2013]
Publisher Goal/QPC

Learn Lean Six Sigma Deployment at a foundational level with our simple illustrative approach to visual learning. Aligned with the Body of Knowledge from ASQ, SME, AME and Shingo Prize Lean Certification. A non-statistical reference for green & black belts. Learn about kaizen, types of kaizen, and how a kaizen event and simple kaizen complement each other to successfully deploy Lean Six Sigma. Identify the typical structure of a 5-day kaizen event based on PDCA.
Two of the most common questions that we often tried to answer were when do I apply this tool? and what is the next step? therefore this Memory Jogger was organized around the 5 lean principles and grouping the key LSS tools at each step without being prescriptive. Involve everyone, everyday, everywhere as we deploy lean six sigma.

A quick reference guide: To quickly identify key points while working on a project or kaizen.
A kaizen learning tool: To be used during kaizen events to reinforce the key points.
A problem solving workbook: The step-by-step process of how to use Practical Problem Solving.
Identification of waste and kaizen ideas: Provide the guidelines to see waste at your workplace and learn how to eliminate it.
Self-paced preparation guide: A learning guide for the SME, AME, Shingo Prize & ASQ Lean Bronze, Silver/Gold Certification

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